PRIVACY POLICY

It is of the utmost importance for us to protect the privacy and personal information of our site visitors and users.
 

1. Introduction

Noble CAD is committed to protecting your personal information and respecting your privacy. It is of the utmost importance for us to protect the privacy and personal information of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your data when you work with us or visit our website.

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2. Who We Are

Noble CAD provides freelance CAD drafting services for clients across the UK and internationally.
Website: www.noblecad.co.uk
Email: contact@noblecad.co.uk

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3. What Data We Collect

We may collect the following types of personal and project-related information:

• Your name and business contact details (email address, phone number, business address)

• Project-related property addresses

• Billing and invoicing details (e.g. VAT number, company name)

• Files and materials submitted for drafting (e.g. sketches, plans, reference photos)

This information is collected either directly from you via email, through online platforms such as Fiverr, or as part of our invoicing and project workflow.

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4. How We Use Your Information

We use the data we collect to:

• Communicate with you about your projects

• Prepare and deliver CAD drawings and associated documents

• Invoice you and maintain financial records

• Comply with legal and tax obligations

• Work with subcontractors to assist with project delivery (under confidentiality obligations)

Unless you indicate otherwise, we may contact you occasionally regarding updates to our services or changes to this Privacy Policy.

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5. Who We Share Data With

We never sell your data. However, we may share your data with trusted service providers as part of operating the business, including:

• QuickBooks and Dext – for accounting and expense management

• Google Workspace – for communication and storage

• Cloud storage providers – e.g. Google Drive, Dropbox, or OneDrive

• Subcontractors – who assist with CAD production under signed confidentiality and data protection agreements

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6. International Data Transfers

Your data may be transferred and processed outside the UK/EU as part of our collaboration with subcontractors. We ensure all such transfers are secure and subject to appropriate safeguards, including confidentiality obligations and restricted access.

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7. Data Retention

We retain client information and project files for as long as necessary to:

• Complete ongoing projects

• Maintain business records for legal, financial, or tax purposes (typically 6 years)

• Provide repeat or follow-up work based on previous drawings

If you wish to have your data deleted or anonymised, you may contact us at any time.

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8. Your Rights Under UK GDPR

You have the right to:

• Access the data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Object to processing under certain conditions

• Lodge a complaint with the Information Commissioner’s Office (ICO)

You are also welcome to contact us at any time to inquire about the data we hold on you, request corrections, or raise any concerns regarding its use.

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9. How to Contact Us

For any questions, concerns, or data access requests, please contact:
📧 contact@noblecad.co.uk
We aim to respond within 14 days.

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10. Information Security

We take comprehensive steps to protect your data. Project and personal information is stored securely and transmitted using encrypted services where applicable. Sensitive data is always handled with care and only accessible to those with a direct need under strict confidentiality agreements.